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NTCA University:
– Online training system for tile installers
– Aims to create awareness of industry standards
– Offers programs like contractor apprenticeship and CEUs
– Focuses on improving product knowledge
– Integrates sales, product training, and business education

Certification Program:
– Certified Tile Installer Evaluation by NTCA
– Collaboration with CTEF and TCNA
– Validates skills and knowledge of tile installers
– Includes multiple-choice exam and hands-on test
– Based on industry standards for professional installations

Board of Directors:
– Elected by NTCA members
– Composed of Executive Officers and regional representatives
– Includes members from distribution and manufacturers
– Terms are for two years
– Responsibilities include assessing industry standards and financial management

References:
– NTCA official website
– Partnerships with industry organizations
– Certification programs and courses
– Association conference programs
– Resources for professional development

Notable Figures:
– Kevin Fox – Finance
– Bart Bettiga – Business Development
– John Cox – Training and Education
– Jan Hohn – Membership
– Martin Brookes – Convention Planning